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Case Study: Automated Stock List Distribution for H&B Supplies

When H&B Supplies came to us for the redesign of their website, they also wanted to use web technology to streamline business processes and to improve customer service.­

One area which was quickly highlighted was the distribution of stock information and price lists to their customers. The information was presented via an Excel spreadsheet, took an hour to produce, and gave an unprofessional appearance.

The old stock list report

Switchplane created software which allows H&B to simply export the stock and price information from their internal stock control system into the website's database, a process which takes approximately 2 minutes.

The new stock list report

With the information replicated in the online database, our web technology is able to send out daily, monthly, and on-demand emails showing the latest stock availability and up-to-date pricing information. The emails are branded with H&B's corporate design ensuring a professional appearance.

Benefits of the new system

  • Time and money saved
  • Consolidation of H&B brand
  • Better design layout makes information clearer
  • Happier customers

Do you want to save time and money?

If your business could benefit from saving time and money, and more satisfied customers, then get in contact with us now for a free chat with no obligation to buy.