Ecommerce

Switchplane's ecommerce system allows you to run a completely secure, professional, easily-administrated online shop. Take a look at www.extrascents.com to get a good idea of what we can do.

How much does it cost?

All ecommerce websites are different so each quote is individually prepared. Guide prices are below:

Prices for ecommerce
Aspect of Service	Cost
Setup Fee	£2000
Monthly Fee	£200
Security Certificate	From £75 each year
Transaction Fee	£0.10 per transaction

Note: you will still need to pay your merchant provider for your payment processing. Typically, this is between £100 and £250 setup, and then 2-3.5% of the value of each transaction.

What's included in the ecommerce system?

Product catalogue

Customers can search for products or browse the catalogue, add items to the basket, and then checkout. Add options to products, update prices, change descriptions, upload photos.

Content Management

Our content management system allows you to add, edit and delete pages on your website without any specialist knowledge. All you need is a modern browser and access to the internet.

Secure checkout and credit card processing

Allow your customers to pay by credit card, cheque, or take their payment details over the phone. Faster delivery methods for people who need their goods urgently.

Order management and stock control

Fully searchable order history. Order status is linked to stock control. Write-off unpaid orders. Export order history into your accounting package. Customers receive an email when you mark an order is despatched. Track and trace when you despatch goods via courier. Set maximum and minimum levels of stock and the system will tell you what to order. Store the cost of buying stock from each of your suppliers.

Marketing tools

Send marketing emails to your customers. Monitor traffic from search engines and comparison engines like Kelkoo and Shopzilla. Calculates the sales generated by your comparison engine campaigns.

Customer relationship management

View the details of your users. Centralised email management. Reply to emails with further replies automatically matched to the conversation.

Search engine friendly design

Not only do you get a great looking, professional quality design, we also make sure that it is completely optimised for the search engines. We give your site the best possible foundation on which to build long-term search engine success. Check out our article on writing search engine friendly content.

Hosting and bandwidth

Hosting is the mechanism by which we make your site accessible via the Internet. We host your site on our top-of-the-range server so you can be sure that your site provides an excellent quality, high-speed surfing experience.

Email

We provide upto 5 email addresses e.g. info@yourdomain.com. Rather than using a free email service, a proper email address is a necessity if you want to maintain a professional appearance.

One free domain registration

We'll register a domain of your choice and renew it every year at no additional cost! We can register additional domain names too.

Customer enquiry form

A customer enquiry form allows visitors to your site to quickly and easily send you an email direct from the site. We can customise the enquiry form for you if you want to capture additional information.

Support and advice

In the unlikely event that there is a problem with your site, we'll of course fix it. But we are also able to offer you advice and support on all aspects of your website, simply ask a question in our online helpdesk. Maybe you need help with effectively writing content, or you need advice on marketing your site.

Contact us now!

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