You’re probably already using many integrations every day, but simply don’t think about them. Saying “Alexa, turn on the lights!” makes Alexa’s software to talk to your lightbulb’s software. It’s a clunky word, but “integrations” simply means making one piece of software talk to another. We’re really good at making the most of integrations to save your business time and money.
From a business context, yes, you could make it work so you can say “Alexa, run my end of month invoicing!”. That would be pretty cool, but won’t necessarily bring about a direct ROI. But you could also make your systems talk to one another without you having to actively start a conversation.
You have a motorhome hire company.
You have workshop staff, with a custom-built app.
(We've built this one)
You have a waste management company. Like most companies, you have a team of office staff working behind the scenes.
You and your customers want you to take regular payments for work done at their property, without having to ask for their card details each time.
You know you need to be PCI compliant with storing card details.
(We've built this one too!)
In Example 1, the motorhome hire company, staff are saving significant chunks of time walking back and forth between locations or on the phone to one another - instead, they can use this time to turn around vehicles quicker or dealing with more hire enquiries from customers, i.e. much more purposefully.
In Example 2, the waste management company, we have enabled the card payments taken to be compliant with the Payment Card Industry Security Standards Council (aka, PCI compliant). The card details touch few systems, and the systems they do touch are designed to be as secure as possible. The credentials used on the custom software aren’t publicly linked to any cards or bank accounts.
With this layer of security, any potential password leaks on the client’s side won’t result in a customer’s card details being obtained. Plus, it saves both staff and customer time in repeatedly providing card details and ensures really prompt payments - everyone’s a winner.
Ultimately, integrations are able to save your business time and money by adding efficiency to the daily working lives of your staff.
So, could an integration help your business become more efficient? Have a chat with us to find out how, or drop us an email.
Hey! We are Switchplane and we help businesses save time and money by building them custom software. This can be anything from a job management portal to a complex ecommerce solution. Want to find out more?About Switchplane
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