The biggest question when starting to look for a development team is: “Will we be a good match?”. You want to be confident we can deliver what you need. In return, we want to deliver that excellent work - and enjoy the project!
A typical client
You run or lead a business in a traditional industry. Construction, manufacturing, logistics, or something similarly hands-on. You understand your operation inside out, but you're spending too much time in it rather than on it.
You're looking to replace manual processes with something smarter. You want a system built around how your business actually works, not a generic off-the-shelf product you have to adapt to. And you want a development partner who takes the time to understand your business properly, not just your brief.
If you operate in a regulated environment or have compliance requirements, even better. That's the kind of complexity we're used to working with.
Does this sound like you? Keep reading.
We work across a wide range of industries
We have plenty of experience working with businesses and organisations in:
- Insurance
- Construction
- Manufacturing
- Travel
- Logistics
- Distribution
- E-commerce
- Social good
But we’ve found that industry type doesn’t really matter. The most common issues tend to span different industries.
Whilst we love solving any kind of problem you may throw at us, there's a trend in what clients approach us with. Problems like:
- Complex business processes that are difficult to co-ordinate
- A lot of manual processes that leave lots of room for error
- Turning away work because you're too busy
- Working in a growing or niche sector
- Losing control of spreadsheets
- Legacy or inefficient processes affecting the ability to scale up
- Different system not communicating with one another
- Poor access to data and reporting for making business decisions
Do these problems sound familiar to you? We relish fixing these kinds of issues.
What our best clients have in common
Every client relationship is different, but the ones that work best tend to share a few things in common. Ask yourself:
- Are you open to an iterative approach, where the project evolves as you learn more?
- Are you comfortable delegating technical decisions to people who know the space?
- Are you looking for an ongoing partnership rather than a one-off project?
- Do you want to scale up, but need the systems to support it?
- Are you confident in your business, but less so on the tech side?
If most of these sound like you, we'll most likely get on very well. These are traits that our clients share. They help us to achieve great things together.
Let’s be upfront
There are some companies we struggle working with. That’s not anyone’s fault - sometimes we’re just not a good match.
Some of those ‘red flags’ for us include:
- You don’t want to work Agile
- You want to fix all three of scope, time, and cost
- You won’t pay for discovery, architecture, or documentation
- You’re at the ideas stage without an established business model or route to market
- You’re a start-up and you’re missing either funding or a technical background
- It’s not your main job
- You can’t commit to meeting at least every two weeks
From our experience, neither of us will be happy in the business relationship, and that’s not what we want.
Want to find out more about our current partners?
Take a look at some of our case studies to see how we’ve built custom software to suit their needs.
