Transparency with clients
Our clients know exactly what we're working on. They receive regular updates by email and verbally, and have access to our planning boards to help triage what work is up next. Everything in our Agile process is designed to ensure our clients have as much information as possible.
Transparency with our team
We have created an internal data dashboard, codenamed "Holmes", which gives all staff access to our key metrics. This includes:
- Engineering statistics such as our unit test success rate, run duration, and code quality reports
- Finance information such as our revenue, debtors, and concentration risk
- Marketing information including social media stats and our CEO's networking performance
- Project management data showing where our developer time is spent
Everyone at Switchplane can be on the same page when working towards our shared goals.
Transparency with the public
We share relevant metrics with the wider community too. For example, to date (May 2026), we have planted 12,652 trees through Treekly, as part of our commitment to sustainability and reducing our environmental impact.