With remote working popular at the moment, we’d definitely recommend adopting a form of instant messaging for maintaining productive teamwork and keeping everyone in the loop. Slack is a great way for teams to communicate, and at Switchplane it has enabled us to eliminate all internal emails.
As a quick overview, Slack provides spaces called “channels”, which can be set up for particular projects or clients to keep all related discussions in one place. The conversation archive is easily searchable, important messages can be pinned to a conversation, and you can also message your workspace members directly if there’s something to be discussed one-on-one. Video and voice calls are also possible.
Slack also has other useful features like reminders, so you can easily follow up on questions, threads, which help keep conversations around specific points linked together, and the ability to “@” certain people to draw their attention to a particular message. It’s simple to get a quick “yes” or “no” via Slack, rather than composing a more formal email, and you can easily acknowledge you’ve seen something with an appropriate emoji. 👍
For these reasons, at Switchplane we find that setting up a shared Slack space with our clients incredibly helpful. We can solve niggling questions and discuss implementation of features really easily, without the formality and overhead of writing an email.
Here are some options for how to go about setting up collaborative working on Slack:
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